Refund policy

I have a 14-day return policy, which means you have 14 days after receiving your last item to request a return. Customers must complete returns within 14 days of notifying me.

To be eligible for a return, your item must be in the same condition that you received it, unless shipping damage has occurred, in which case proof of damage occurred is required. You’ll also need the receipt or proof of purchase.

To start a return, you can contact me at contact@lilbelev.art. Or to self service a return, follow the link at https://shopify.com/99836494120/account.

If your return is accepted, I'll send you a return shipping label paid for by me, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted. 

You can always contact me for any return question at contact@lilbelev.art. 

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. 

Exceptions
In the case of severe shipping damage, I will accept proof of the damage without need for a physical return. For fixable damages, contact me to arrange either return or repair at my own shipping expense.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.

Refunds
I will notify you once I've received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. This will include cost of purchase and refund of the least-expensive standard outbound shipping you selected, excluding premium upgrades. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact me at contact@lilbelev.art.